Managers lack confidence when dealing with underperformance
Laura Chamberlain 21 February 2011 Personnel today

Six employers in 10 do not believe that their managers are confident and competent in managing underperforming staff.

This is according to the 2011 XpertHR managing underperformance survey, which also found that four-fifths of organisations think that underperformance is a problem in their workforce to some extent.

However, the survey of 165 employers found that many employers are optimistic about their overall ability to deal with underperforming employees. Six employers in 10 say that their organisation is quite effective at tackling low performance levels and a further one in eight say that it is very effective.

The five main performance problems employers faced were: high levels of sickness absence; the capability of the individual; poor attitude or behaviour to colleagues; poor standard of work; and failure to meet set objectives.